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Apple WWDC 2018: News and updates

The Worldwide Developers Conference (WWDC) has developers meeting and joining discussions with more than a thousand engineers from Apple. What new products did the computer manufacturer have in store for consumers? Read on to find out! A more personal, faster iOS 12 Apple has focused on improving the operating system’s performance so that iPads and iPhones become more responsive and work faster. The good news is that older devices that can still run iOS 11 will be compatible with iOS 12. Developers tweaked the software to make apps l

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Hide & Seek malware: What you need to know

What’s the worst thing that could happen to your Internet of Things (IoT) devices? If you guessed ‘getting infected with malware,’ you’re right. Many users think IoT gadgets don’t need the same protections required for PCs, laptops, and smartphones -- but they do. There’s a new malware strain that attacks IoT-enabled devices, and you need to secure your IoT devices now more than ever. What is the Hide And Seek malware? The Hide and Seek (HNS) malware has created a "botnet" by quietly infecting thousands of devices using advanced co

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The dangers of app overload in businesses

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realize. How app confusion occurs A new study conducted by CITE Research shows that a surplus of apps is causing a great deal of confusion in the workplace. Among the 2,000 workers from the US, UK, and Australia surveyed, 69% wasted as much as 32 days a year navigating between apps — that’s an

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Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning and natural language processing. Machine learning studies historical customer data in your systems and equips your customer ser

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How Cloud Backup Helps Your Business

New threats to businesses’ precious employee and customer data emerge every day, so the only surefire way to protect your files from viruses, theft, and other unforeseeable disasters is to partner with a leading cloud backup provider. With a basic understanding of how cloud backups work, you can set up a plan that is economical and customized to the needs of your business. How should you go about choosing a cloud backup provider? Let’s take a look: Learn more about their storage capacity Before partnering with a cloud backup provider, as

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