Co-Managed IT Services: Supercharge Your Internal IT Team
Partner With Experts to Strengthen Your Internal IT Department
If your internal IT team is constantly battling support tickets, security updates, and compliance audits, you're not alone. Many growing companies across San Jose and the Bay Area struggle to maintain top-tier IT performance. BC Networks’ Co-Managed Local IT Company provides the essential support your in-house staff needs to secure infrastructure, streamline operations, and focus on strategic business goals.
This isn’t about replacing your team. Our Co-Managed IT Services are designed to enhance internal capabilities by delivering enterprise-grade resources, cybersecurity services, and industry-specific IT guidance. You stay in control, and we provide the horsepower to move your business forward.
San Jose Businesses Trust BC Networks for Reliable Co-Managed IT Services
We’ve helped Bay Area businesses turn chaotic IT into a streamlined asset. Whether you're in tech, manufacturing, legal, or finance, Co-Managed IT Services from BC Networks let you retain control while getting the bench strength needed to meet operational goals and maintain compliance.
Key Benefits of Choosing Our Co-Managed IT Model
- Shared IT Responsibilities: Collaborate with our engineers while keeping full control over your IT environment.
- Security-First Operations: Access our AI-powered SOC, real-time threat detection, and compliance automation.
- Scalable Support: Extend your team’s capacity during critical projects or resource gaps without hiring full-time staff.
- Expertise On-Demand: Gain vCIO insights, executive-level guidance, and a deep bench of specialists.
Co-Managed IT Services That Fill the Gaps and Elevate Your Internal Tech Operations
We go beyond break-fix and basic support. Our Co-Managed IT Services in San Jose are designed to enhance your team’s capabilities, reduce risk, and improve system performance without unnecessary complexity.
1. AI-Powered 24/7 Security Operations Center (SOC)
Our Co-Managed IT Services include access to an enterprise-level SOC based right here in California. Using machine learning and behavior analytics, we detect and neutralize cyber threats around the clock.
- Advanced threat detection
- Real-time incident response
- SIEM integration and log analysis
2. Compliance-Driven Risk Management
Whether you're operating under HIPAA, CMMC, FINRA, or NIST standards, we help ensure your compliance. Our Co-Managed IT Services streamline reporting, policy enforcement, and documentation.
- HIPAA, FINRA, and CMMC
- NIST and SOC 2 frameworks
- Vendor risk and audit readiness
3. Infrastructure Management and Endpoint Security
Your team handles end-user requests. We handle the backend infrastructure. Our Co-Managed IT Services cover server health, patch automation, and endpoint defense.
- Automated patch management
- Endpoint protection and device control
- Server and network performance monitoring
4. Virtual CIO & Strategic IT Planning
With Co-Managed IT Services, you also get strategic oversight from a seasoned virtual CIO. We provide IT roadmaps, budget forecasts, and vendor management assistance.
- Technology roadmap development
- Budget planning and ROI analysis
- Cloud strategy and digital transformation
5. Intelligent Automation and AI Tools
BC Networks integrates automation tools into your workflows. As part of our Co-Managed IT Services, we help reduce manual workloads and increase process efficiency.
- Automated workflows and ticketing
- AI-powered reporting and analytics
- Smart escalation protocols
Common Pain Points Our Co-Managed IT Services Solve
Our Co-Managed IT Services are designed to address the real-world challenges that San Jose companies encounter daily.
- Overwhelmed IT Staff
Your internal team is overworked, under-resourced, and struggling to keep up with upgrades, tickets, and planning. We bring the resources to catch up and stay ahead.
- Poor Cybersecurity Posture
A single missed update or breach can cost thousands. Our Co-Managed IT Services include around-the-clock security and early warning systems to mitigate risk. - Missed Compliance Deadlines
Whether it's HIPAA, SOC 2, or CMMC, compliance isn’t optional. Our proactive compliance management ensures you never get caught off guard. - Lack of Strategic Direction
No IT roadmap means wasted spend and reactive decisions. Our vCIOs bring planning, structure, and foresight to your technology investments.
Real-World Example: Scaling with Shared IT Responsibilities
A 50-employee manufacturing firm in San Jose came to us with an overburdened IT manager juggling production systems, ERP integration, and cybersecurity. With our Co-Managed IT Services, we took over patching, endpoint monitoring, and SOC responsibilities. The result? Downtime dropped by 80 percent, and the IT manager finally had time to focus on ERP modernization and employee training.
Let’s Build a Smarter, Safer IT Operation Together
BC Networks’ Co-Managed IT Services are engineered for growth, security, and reliability. If you’re a business in San Jose, Santa Clara, Mountain View, or anywhere in the San Francisco Bay Area looking for a smarter way to manage IT, we’re ready to partner with your team.
From compliance audits to complex cloud migrations, we’ve got your back. Let’s build a more secure, more strategic IT plan that meets today’s needs and tomorrow’s goals.
Optimum IT Services Customized To Meet All Business Requirements
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| CyberSecure Program Features | Co-Managed | Complete | |
| Managed Infrastructure | |||
| 24x7 System Monitoring | Continuous real-time monitoring of IT systems to detect, analyze and respond to performance. |  |
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| Infrastructure Support | Maintenance, monitoring, and optimization of IT systems, networks, and hardware to ensure reliability and performance. | |
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| Firewall Management | Configuration, monitoring, and maintenance of firewalls to protect networks from unauthorized access and cyber threats. | |
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| Backup & Disaster Recovery Management | Ensures data protection, rapid recovery, and business continuity through automated backups and strategic disaster recovery planning. | |
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| Workstation Management | Deployment, maintenance, security, and performance optimization of employee workstations to ensure seamless productivity and IT compliance. | |
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| On-Site Support | Physical maintenance, troubleshooting, and management of critical IT infrastructure, including servers, networking, and security appliances. | Additional | |
| Desktop Support | Fast remote troubleshooting and on-site assistance for workstation issues, ensuring seamless user productivity and minimal downtime. | Additional | |
| Patch Management | Automated deployment and monitoring of security updates and patches to keep Windows systems secure, stable, and up to date. | |
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| Mobile Device Management | Secures, monitors, and manages mobile devices while enforcing multi-factor authentication (MFA) for enhanced access security. | |
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| Asset Tracking & Management | Monitoring, maintaining, and optimizing IT assets throughout their lifecycle to improve efficiency, security, and cost control. | |
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| Virtual CIO Strategic Quarterly Business Review | Expert-led IT strategy sessions to align technology with business goals, optimize performance, and plan for future growth. | |
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| Microsoft 365 Management | |||
| M365 Management & Administration | Comprehensive oversight, configuration, security, and user support for Microsoft 365 to optimize productivity and compliance. | |
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| Cloud Email & Collaboration Securit | SecureGuard provides advanced protection for cloud-based email and collaboration platforms, preventing phishing, malware, and data breaches. | |
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| Virtual Vault Backup for Microsoft 365 | Third-party backup and recovery solution for Microsoft 365, including OneDrive, SharePoint, Teams, and Exchange, protecting data from loss, ransomware, and compliance risks. | |
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| Cybersecurity Services | |||
| SOC & SIEM Services | 24x7 security monitoring, threat detection, and incident response by the Security Operations Center (SOC) team, leveraging advanced analytics and automation to protect against cyber threats. | |
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| Managed Endpoint Detection & Response | Continuous monitoring, threat detection, and automated response for endpoints to prevent, detect, and mitigate cyber threats in real time. | |
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| Zero Trust Application Management | Enforces strict access controls, application allowlisting, and continuous verification to protect against unauthorized access and cyber threats. | |
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| Credential Vault & Dark Web Monitoring | Securely stores and manages credentials while continuously monitoring the dark web for exposed or compromised credentials to prevent unauthorized access. |  |
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| DNS Filtering Security for Endpoints | Blocks malicious websites, phishing attacks, and unauthorized content at the DNS level to protect endpoints from online threats and enhance web security. | |
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| Vulnerability Detection & Management | Identifies, assesses, and remediates security vulnerabilities across IT systems to reduce risk and ensure ongoing protection against cyber threats. | |
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| Data Encryption Management | Advanced data encryption solution ensuring secure storage, transmission, and compliance protection against unauthorized access and cyber threats. | |
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| CyberSecure Program Features | Co-Managed | Complete (Fully Managed |
| Responsibilities Matrix | ||
| System Monitoring | Shared system monitoring with Internal IT team collaboration. | Real-time system performance and health monitoring. |
| Asset Tracking & Management | Shared tracking with Internal IT oversight. | Complete asset tracking and lifecycle management. |
| Remote Helpdesk Support | Supplemental helpdesk support for internal teams. | 24/7 IT support with full troubleshooting. |
| Access Management | Guided access management with Internal IT Internal IT collaboration. | Full user access control and security. |
| Cybersecurity Monitoring | Collaborative monitoring with internal security teams. | Continuous monitoring with proactive threat response. |
| Vulnerability Scanning | Assisted vulnerability scanning and risk reporting. | Automated scanning and risk mitigation. |
| Cloud Security | Enhanced cloud security with team integration. | Comprehensive cloud security solutions. |
| Managed Encryption | Coordinated encryption strategy and support. | End-to-end data encryption and compliance. |
| IT Compliance Services | Compliance guidance and shared management. | End-to-end compliance management. |
| Endpoint Protection | Augmented endpoint protection with IT team input. | Advanced endpoint security and management. |
| Disaster Recovery | Support for in-house disaster recovery plans. Internal IT | Full disaster recovery and backup management |
Frequently Asked Questions About Co-Managed IT Services
Co-Managed IT Services enable your internal IT team to maintain control while leveraging our tools and expertise to enhance operations. Fully managed services, however, replace your internal IT entirely.
Ready to Reinforce Your IT Team?
- Based in San Jose with coverage throughout the Bay Area
- Built-in compliance tools and AI-powered threat protection
- Scalable Co-Managed IT Services that grow with you
- Fast deployment, expert engineers, and real-time visibility
Schedule your free consultation now to see how Co-Managed IT Services can strengthen your business.