Remote Monitoring & Management Platform
Ultimate Peace of Mind.
BC Networks Managed Services Program provides you with the ultimate in network management. Our program delivers industry leading network management by proactively monitoring your network and saving you costly emergency service calls. Working with you to understand your business needs and budgetary concerns, BC Networks will tailor a program that works for you. It’s that simple.
Monitoring of your network infrastructure has become as important and business critical as monitoring the security of the assets on your premises. Both should be entrusted to an expert.
Here’s an overview of how our system works:
BCN-Central provides our Network Operation Center (NOC) to monitor your systems health 24 hours a day, 7 days a week. It notifies our system engineers in the event that something goes wrong. In this case, our team will remotely and securely troubleshoot your network and providing your company with a higher level of service and more dependable results.
Integrated within BCN-central, Remote Support Manager provides advanced capabilities that deliver real-time remote desktop and server support. Unlike other remote control solutions that require technicians to interrupt users, RSM empowers us to work “behind the scenes” to troubleshoot and fix issues on our customers’ devices without any disruption. This means that there is no disruption to users while they work.
Remote Support Manager increases our ability to solve problems quicker, helping you to improve productivity by decreasing average resolution time.