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Does Your Organization Suffer A Cybersecurity & Business Outcome Gap?

While many managed IT experts are delivering thought leadership in conjunction with the recent economic disruption; organizations suffer a long-standing disconnect between cybersecurity and business outcomes.

“The stories that we’ve seen during the COVID-19 outbreak are the latest example highlighting the failed approach to cybersecurity that many organizations take,” Gartner analyst Paul Proctor reportedly said. “While executives were focused on ensuring compliance and stopping hackers, simple opportunities like enabling secure remote access technologies — which have a much larger business impact — were ignored. Now, organizations are scrambling to catch up.”

Considering the growing investment industry leaders make in cybersecurity each year, that statement seems counterintuitive. But as an increased number of operations were forced to augment their remote workforce capabilities, the unsettling gap was evident. It may be in many industry leaders’ best interest to understand why a division exists and how closing the gap can improve your outcomes.

Professionals Assume IT Purely A Technical Issue

It’s not uncommon for decision-makers to consider managed IT and cybersecurity as inherently technical aspects of the operation. By extension, such thinking puts cybersecurity in a tidy tech-support box. This perpetuates a prevalent misconception that cybersecurity does not necessarily impact productivity and goal achievement. Organizations routinely find themselves on a pathway to lack of engagement between department heads, leadership teams, workforces, and task-driven productivity. Segregating cybersecurity and managed IT, in general, creates an untenable divide.

Decision-Makers Must Start Asking The Right Questions

The failing conventional thinking that IT remains distinct from other integral aspects of an organization tends to prompt wrong-headed questions. For example, these are common questions industry leaders may want to rethink.

  • How much should the company spend on cybersecurity?
  • How much will it take to comply with secure data regulations?
  • Is our cybersecurity as good as our competitors?

Perhaps the important question comes after your digital assets have been compromised? How did this happen? If you have heard that questions raised, the gap between cybersecurity and business outcomes is painfully obvious. In all likelihood, the company has been investing in minimal-type standards rather than developing a robust cybersecurity culture.

Close The Gap Between Cybersecurity & Business Outcomes

Perhaps the major thought leadership hurdle stems from non-IT professionals not having quantifiable data. Being able to crunch numbers and estimate outcomes remains a tried-and-true method for many department leaders. In the cybersecurity arena, those tangible numbers too often present themselves after a disastrous data breach in terms of financial losses and damaged reputation.

To avoid closing the thought leadership gap after the fact, IT experts and company decision-makers may be well-served to consider leveraging predictive analytics software. Predictive analytics extracts potential future outcomes based on patterns and trends.

By considering the rising number of cybersecurity breach attempts against a particular industry, possible negative outcomes can be demonstrated. Flip that data to how cybersecurity investment can protect losses, and industry leaders can begin closing the gap using the following strategies.

  • Disaster & Recovery Planning
  • Multi-Factor Authentication
  • Enterprise-Level Cybersecurity
  • Minimize Network Login Controls & Permissions
  • Ongoing Cybersecurity Training & Awareness
  • Endpoint Protection & Data Encryption
  • Daily Backup of Data in the Cloud & Secure Hard Drives

What these and other cybersecurity measures underscore is a need to integrate cybersecurity into all aspects of an organization. A successful approach to closing the divide between the idea that cybersecurity is relegated to IT technicians requires a culture change. By demonstrating predictive negative as well as positive outcomes, the need to make cybersecurity a ubiquitous aspect of business systems will become evident.