Remote Monitoring & Management Platform

monitoring

Ultimate Peace of Mind.

BC Networks Managed Services Program provides you with the ultimate in network management. Our program delivers industry leading network management by proactively monitoring your network and saving you costly emergency service calls. Working with you to understand your business needs and budgetary concerns, BC Networks will tailor a program that works for you. It’s that simple.

24x7x365 Monitoring Alerting Escalation Reporting

BCN-Central monitors your network 24 hours a day, 7 days a week, so you are always aware that your network devices and applications are running smoothly. BCN-Central’s Web interface is accessible from anywhere, anytime for business and technical users alike!

With its escalating notification service, BCN-Central enables IT personnel to be proactive. BCN-Central provides you with leading indicators to help you solve business-critical network performance problems before they occur.

Pinpoint and predict problems to eliminate them before they effect your network. BCN-Central’s comprehensive performance reporting provides critical network health metrics, making it easier to diagnose problems resulting in more informed IT purchase decisions.

Monitoring of your network infrastructure has become as important and business critical as monitoring the security of the assets on your premises. Both should be entrusted to an expert.

Here’s an overview of how our system works:

 

it support

BCN-Central provides our Network Operation Center (NOC) to monitor your systems health 24 hours a day, 7 days a week. It notifies our system engineers in the event that something goes wrong. In this case, our team will remotely and securely troubleshoot your network and providing your company with a higher level of service and more dependable results.

Integrated within BCN-central, Remote Support Manager provides advanced capabilities that deliver real-time remote desktop and server support. Unlike other remote control solutions that require technicians to interrupt users, RSM empowers us to work “behind the scenes” to troubleshoot and fix issues on our customers’ devices without any disruption. This means that there is no disruption to users while they work.

Remote Support Manager increases our ability to solve problems quicker, helping you to improve productivity by decreasing average resolution time.

 -
Areas Covered

We provide a range of Computer Support, Network Services and IT Consulting in San Francisco, San Jose, Palo Alto, Mountain View, San Mateo, Sunnyvale, Santa Clara, Fremont, Hayward, San Leandro, Alameda, Daly City, Santa Cruz, Walnut Creek, Concord and Union City.

Local experts who can visit on-site: San Francisco Computer Support, San Jose Network Services, Palo Alto Backup and Data Recovery, Mountain View IT Consulting, San Mateo Cloud Computing, Sunnyvale VoIP and Phone Systems, San Francisco Virtualization, San Jose Email Services, Palo Alto Computer Hardware, Mountain View Hosted Software, Bay Area Data Center, and Sunnyvale Remote Monitoring.