GET HELP WHEN YOU NEED IT
When you have a computer problem, to whom do you
turn? What if it’s late at night? What if the issue is
complex? Can you solve it?
With our Virtual Service Desk, there’s no need to
wonder. Our live, U.S.-based certified technical experts
are trained to troubleshoot your technical issues, 24
hours a day. With our Virtual Service Desk you can
reduce operational costs while freeing your internal
resources to focus on more critical, business-related
and development projects.
The software and services covered by our Virtual
Service Desk include:
Software
- Desktop operating systems - Microsoft Windows 2000 and up
- Office Suites - Microsoft Office 2000 and up
- Email clients - Microsoft Outlook 2000 and up
- Browsers - Internet Explorer 6 and up, Mozilla Firefox
- Third-party/proprietary software
- All third party and proprietary software will be supported on a best-effort
basis.
Services
- 24x7x365 Monitoring
- PC and network troubleshooting
- Handheld device configuration and troubleshooting
- Administrative tasks
- Software installations
- Virus/spyware removal
- File/folder restores
Call or email us today at 408.243.1100
or via email to:
info@bcnetworks.com
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