GET HELP WHEN YOU NEED IT

 

When you have a computer problem, to whom do you turn? What if it’s late at night? What if the issue is complex? Can you solve it?

 

With our Virtual Service Desk, there’s no need to wonder. Our live, U.S.-based certified technical experts are trained to troubleshoot your technical issues, 24 hours a day. With our Virtual Service Desk you can reduce operational costs while freeing your internal resources to focus on more critical, business-related and development projects.

 

The software and services covered by our Virtual Service Desk include:

 

Software

  • Desktop operating systems - Microsoft Windows 2000 and up
  • Office Suites - Microsoft Office 2000 and up
  • Email clients - Microsoft Outlook 2000 and up
  • Browsers - Internet Explorer 6 and up, Mozilla Firefox
  • Third-party/proprietary software
  • All third party and proprietary software will be supported on a best-effort basis.

 

Services

  • 24x7x365 Monitoring
  • PC and network troubleshooting
  • Handheld device configuration and troubleshooting
  • Administrative tasks
  • Software installations
  • Virus/spyware removal
  • File/folder restores

 

Call or email us today at 408.243.1100 or via email to: info@bcnetworks.com

 

 

Contact us now for a free Consultation: 

First Name * Last Name *
   
Title Company Name *  
   
Email * Phone  
   
Number of Employees What is your timeframe?  
   
* Please tell us about your areas of Interest: (Select all that apply)  
 
Managed IT Services Implementation Project
Network Assessment Strategic Planning & Consulting
Security Assessment    
 
Please provide a brief description of your needs:  
   
  


First-time client? Take advantage of a special, limited-time offer for our Virtual Service Desk offering.

We are offering a FREE Network Security Perimeter Scan (up to 10 IP Addresses) for the first 10 companies who respond to this offer. ($250 Value)