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BC Networks, Inc. > Managed Service Program

Managed IT Services Program Overview

When the operation of your corporate network is at stake, you can’t afford reactive IT service on a hit-and-miss basis. BCN’s Managed Services Program provides a fast response time with dependable, proactive support at a predictable cost.

Monitoring of your network infrastructure has become as important and business critical as monitoring the security of the assets on your premises. Both should be entrusted to an expert.

BCN's Network Operation Center (NOC) allows our system engineers to remotely monitor your network efficiently and to securely troubleshoot your network, providing your company with a higher level of service and more dependable response times.

We developed our Managed Services Program as a comprehensive yet flexible program specifically designed  for small to mid-sized businesses.  Our program combines essential services like real-time 24x7x365 monitoring, network support, security management, proactive maintenance, system administration along with help desk services for end-user support.

All of this is done at a cost comparable to, or less than what you are already spending for IT services on a reactive basis. Work together with BC Networks professionals to determine exactly which services best fit your business objectives.

Flexible Solutions and Delivery Models

  • Deploy cost-effective and operationally efficient solutions that are tailored to meet your needs

  • Count on highly trained and experienced delivery and operations personnel to manage and monitor your system 24x7x365

Improved Performance

  • Achieve and maintain your compliance and regulatory requirements

  • Gain control and visibility into your IT infrastructure

  • Attain cost savings, productivity gains and improved business performance


Flexible Program Offerings

Network Monitoring Services   Support Services
24x7x365 Network monitoring   Remote Support
Availability status and notifications   Onsite Support
Performance reporting   24x7x365 Emergency support
Technical support   Scheduled Proactive Maintenance
Patch Management   Network Technology Assessment
Remote Support Manager   Help Desk Support
Remote Environment Manager   Virtual CIO Meetings
    Dedicated Account Manager
    Roadmap Planning